Maintenance

24×7 Global Critical Hardware Support

Our business is the support and integration of critical communications systems 24×7 worldwide. We understand the demands traders can put upon an IT team, and we support them with on-site and rapid-response engineers, aided by diagnostic tools and processes delivered from our Technical Assistance Centres.Whether you need simple break/fix maintenance for turrets or a fully managed service covering all or part of your trader-voice infrastructure, we can help.

On Demand Services

Provide highly-trained and experienced engineers when and where they are needed to perform any task that may be required pay-per-request programs

  • Install, Move, Add, and Change (IMAC) – This allows IT departments to fill their expertise and resource gaps (e.g. install a router,move a server, etc.); provides predictability and containment of total cost of infrastructure changes based on results.
  • Remote Hands – Designed to alleviate the high cost of having expensive IT staff perform routine tasks by providing experienced engineers, when and where they are needed, to perform almost any task required.
  • Time & Materials – Even if you don’t have a contract, we will help you on a time & materials basis.

Mission-critical Physical and Virtual Transition Services

  • Discovery: Conduct onsite and electronic surveys of systems, often as a post – M&A exercise, to collect accurate inventory and configuration information.
  • Consulting: Our Advanced Technical Consulting (ATC) product provides customers with objective expert technical advice, independent of manufacturer influence on an ad-hoc or regularly scheduled basis.

Wireless Solutions

Global experience in retail, healthcare, industrial, manufacturing, and corporate implementations. Being vendor agnostic means we can build best-of-breed solutions from multiple brands. Globally available engineering team.Project management of all complexities. Leverage our in-house team of CCIE-certified engineers to design back-end wireless network configuration and security.

Site Survey: A network engineer will review the existing WLAN infrastructure, and provide design recommendations based on industry best practices. The scope can include wireless access points, wireless LAN controllers, switches, structured cabling, and other devices as needed for a comprehensive wireless network. Your design will include optimized wireless coverage, data rates, device capacity, roaming capability, and quality of service.

Design: A network engineer will review the existing WLAN infrastructure, and provide design recommendations based on industry best practices. The scope can include wireless access points, wireless LAN controllers, switches, structured cabling, and other devices as needed for a comprehensive wireless network. Your design will include optimized wireless coverage, data rates, device capacity, roaming capability, and quality of service.

Implementation: Many companies tasked with implementing a wireless network become frustrated while finding the required vendors and managing the complexities. Our project managers, engineers, and trusted partners handle all aspects of the installation and deployment, freeing up valuable resources.

Data Centre Migration

We support organisations with the physical movement of their equipment. We can provide end-to-end physical solutions covering everything from initial discovery auditing to the delivery of full cabling solutions.

  • Migration Analytics purpose-built tool for planning and end-to-end project management, with real-time dashboards.
  • 7+ years of experience specializing in reducing risk while operating efficiently in business-critical environments with minimal.
  • Technical expertise covering any data center platform.
  • Manufacturer independence provides clients with vendor agnostic solutions.
  • Flexible service model provides numerous options for delivery and cost control.
  • Global reach.
  • 100+ field technicians experienced in physical hardware support globally.

SITAD

A well-defined, systematic program to manage disposition of retired IT assets is key to protecting your data, controlling your assets, maximizing value recovery and meeting regulatory and corporate risk management requirements. Secure IT asset disposal (SITAD) programs continue to evolve and mature. Ability to dispose of all computing gear.

Benefits of SITAD

  • Decrease the unused real estate in your warehouse, storage room, or data center.
  • Extra money to fund your next project or purchase.
  • Create a credit account to purchase new equipment.
  • Keep hazardous materials from ending up in landfills.

  1. It starts by you submitting a list of the surplus equipment you have.
  2. We asset the list and give a buyback offer with the current market value if equipment (if applicable).
  3. Once the offer is accepted, we schedule the collection of the equipment.
  4. After collection the equipment is brought to the Axiom facility to be assessed.
  5. Data destruction is performed according as per ERASURE standards.
  6. Once the process is completed successfully, data destruction certificates are shared.