Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com.
We are looking for the capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organisations desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
IT Skills and Experience
- Desired Experience:
- Support the Windows Servers (L3 support).
- Handling Different PC Operating Systems ( Windows 7/8 and 10)
- Build and migrations activities between VMware farms and from On-prem to Azure.
- Strong technical skills in Wintel.
- Strong capabilities in Wintel – Windows AD and ESXi.
- Strong communication Skills & Client management
- Managing and supporting the Wintel track for enterprise level.
- Managing SLA for the Track and driving the Critical incidents for resolution.
- Provide Technical Guidance to Team.
- SLM experience for Managing the complete Wintel track.
- Strong experience installing, configuring and managing Windows 2016, 2012, & 2008 servers
- Personal Attributes:
- Physical servers hosting Windows mainly HP HW including MS clusters.
- Virtual servers hosted on VMware Vsphere clusters farm.
- VMware Administration including building ESX clusters using storage like SAN & NAS, VMotion, VM cloning, snap-shot, recovery, etc..
- Hands-on experience and strong knowledge of Windows servers, images, storage, backup and other IaaS components on MS Azure.
- Understanding of managing Windows servers config using Active Directory GPO, OU delegation and other dependencies.
- Securitization of Windows OS with Anti-Virus, patching and OS hardening.
- Well verse with Power-shell scripts, usage, understanding and necessary fine tuning if needed.
Personal Attributes:
- Excellent End-user computing skills.
- Good knowledge of Infrastructure support.
- Strong analytical and problem-solving capabilities
- Well organized and extremely detail-oriented
- Strong customer service ethic and great communication skills, both oral and written
- Passionate about delivering quality no matter what you are doing
- Can work both independently and in a collaborative team-oriented environment
- A self-starter, motivated to push the limits and think outside of the box
- Fondness for solutions that are simple, elegant, and effective
- Ability to work with and maintain confidential information
In-depth knowledge of:
- Windows OS (e.g. XP, Vista, Windows 7, 10)
- Microsoft Office applications
- PC/Laptop hardware
- PC/Laptop peripherals, including printers
- Mobile devices
Basic knowledge of:
- Active Directory
- Exchange
- Apple OS
- SCCM
IT Qualifications
At least two of the following:
- PC/Laptop OEM Maintenance Certification
- CompTIA A+ Certification
- Microsoft Certified IT Professional (MCITP) certification in the desktop area
- Microsoft Office Specialist (MOS) Certification
Experience in a similar role
- 3+ year of relevant experience.
What next?
If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to careers.au@axiomtechnologies.com