Service Desk Engineer – Bangalore, India
Axiom Technologies is a Global IT Services partner supporting medium- to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com
We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
Location: Pune or Bangalore
Shift: Candidates must be willing to work the US night shift.
Communication: Strong verbal and written communication skills are essential.
Assessment: Candidates must be able to clear the Voice & Accent (V&A) assessment.
Preferred Candidate Profile:
- Experience in Service Desk / IT Helpdesk / Technical Support.
- Good knowledge of incident management, ticketing tools, and basic IT troubleshooting.
- Ability to handle user queries professionally and provide timely resolutions.
- Strong customer service and problem-solving skills.
Please prioritize candidates with strong communication skills and immediate availability, as clearing the V&A assessment is a key requirement.
What next?
If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to careers.in@axiomtechnologies.com