Casual, Full Time
Austria, Vienna
Posted 23 hours ago
Axiom Technologies is a Global IT Services partner supporting medium- to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com
We are looking for a capable resource to coordinate, ranging from simple activities to more complex plans. This role will provide on-site/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
Key Responsibilities
- Define and manage the device rollout schedule for headquarters and branch users across Austria.
- Schedule, reschedule, and monitor attendance for classroom sessions related to the device rollout.
- Manage the rollout project’s shared mailbox and respond to user queries in a timely manner.
- Maintain and update the rollout tracker, ensuring accurate project progress and reporting to stakeholders.
- Coordinate and manage onsite support (OSS) engineers throughout the rollout lifecycle.
- Monitor rollout progress, identify risks, and ensure project milestones are achieved.
- Act as the primary point of contact between the project team, customer, and stakeholders.
- Ensure rollout activities are completed in accordance with project timelines and quality standards.
- Support issue resolution and coordinate with relevant teams to minimize project delays.
Required Skills & Experience
- Previous experience managing IT rollout, migration, or deployment projects.
- Experience coordinating field engineers or onsite support teams.
- Strong organizational, scheduling, and stakeholder management skills.
- Excellent communication and reporting abilities.
- Ability to manage multiple priorities in a fast-paced project environment.
- Experience with Microsoft Office, Excel, Outlook, and project tracking tools.
- Fluent English and German language skills are mandatory.
Preferred Qualifications
- Experience in large-scale Windows device deployment or hardware refresh projects.ITIL knowledge or project coordination experience is an advantage.
- Experience working in enterprise IT support or End User Computing (EUC) environments is preferred.
Experience in a similar role
- 3+ years of relevant experience.
What next?
If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to careers.eu@axiomtechnologies.com