Full Time
johor, Malaysia
Posted 1 month ago

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com.

Axiom Technologies is an Equal Opportunity Employer and encourage applicants from all backgrounds and gender to apply, including, Aboriginal and Torres Strait Islander candidates

Roles and Responsibilities:

he candidate must be a PR holder or Citizen.

  • Shared profile is not relevant with the requirement.
  • Kindly note we are seeking Dedicated FSO (FTE) – IT Networks (Routers/Switches/Firewalls/IPAM/Wireless devices ETC.); Please help with relevant profiles.
  • Scope :
  • Supplier will provide the Services as set out at here, in accordance with the Service Levels. Supplier provides the services of FTE and Dedicated technicians. 
  • Supplier will be responsible for the break-fix maintenance of JJSI global network equipment’s through prescribed skilled network technicians. Tasks to be performed by dispatch FSE 
  • Add/remove CSU/DSU                    
  • Add/remove out of band access devices/modems. 
  • Add a router, switch, firewall or its modules and cards (chassis-based or non-chassis based). 
  • Work with different types of Ethernets and fiber Cables. Follow cabling standards (TIA-568 standard) & fiber testing equipment.                       
  • Under break fix activities repair\replace faulty equipment (E. g patch cables used to connect wall blocks, line interface units, etc.)                                 
  • Tasks to be performed by FSO under onsite MACD’S are below                     
  • Add/remove CSU/DSU                    
  • Add/remove out of band access devices/modems                               
  • Add a router, switch, firewall or its modules and cards (chassis-based or non-chassis based)                            
  • Wiping configs                    
  • Provide support to network & security devices, un-racking, packing, installing and shipping equipment to multiple locations. 
  • Work on switches types like Access Switch, Core Switch, Server Farm Switch, Distribution Switch 
  • Perform RMA process 
  • Replacing network hardware, 
  • Label patch cords,  
  • Un-rack defective hardware,  
  • Install RMA hardware into the Rack,  
  • Repatch copper and Fiber cables  
  • Upgrade the hardware with JJTS standard code / IOS 
  • Ship back the old hardware 
  • Replace or install new network hardware 
  • Need to work with tools they will need to use to perform FSO work 
  • Screwdriver,  
  • Laptop,  
  • Hotspot, 
  • Console Cable,  
  • SecureCRT or PUTTY software,  
  • Working knowledge of WebEx / Skype / MS-Teams and AWS. 
  • Perform troubleshooting on WAN/LAN/WLAN network/Contact Center network devices 
  • Perform CSR / MACD / Project work as FSO Addendum

Experience in a similar role

  • 2+ years of relevant experience.

What next?

If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to careers.my@axiomtechnologies.com

Job Features

Job Category

Technical

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