Axiom Technologies is an Australia based entity with the history of providing Managed IT solutions to medium to large scale enterprises globally. Please visit our website for more information about what we do at www.axiomtechnologies.com
We are looking for the capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end users within the organisations desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
Duties to be undertaken as part of this position include:
• Plan and implement networking projects, and systems involving Windows Server 2003-2019 including Active Directory, Group Policy, DNS, DHCP, WSUS, RDS, etc
• Design, deploy, and administer new network solutions and/or improve the efficiency of current networks
• Monitor, support, test, and troubleshoot computer systems and networks, specifically Azure and AWS and Microsoft Windows Server related issues in a timely manner to maximize network performance
• Manage software and system updates and analyse possible vulnerabilities
• Manage user access level for computer networks and systems
• Configure and manage firewalls, domain controllers, network devices, such as routers, switches, and Microsoft Windows Server to maximize network efficiency and security
• Review and submit recommendations for improvements required for Microsoft Windows server related issues
• Set up advance monitoring and analyze collected network traffic data to ensure systems security
• Manage the Data Centre, IT, and Communication Infrastructure and troubleshoot issues within the SLA timeframe
• If required, attend the Data Centre site for support
• Manage Azure and AWS configuration including any upgrades required
Good technical knowledge across:
• Windows 2008-2018 Server
• Desktop: Windows 7,8,10, Apple macOS
• Mobile devices: Android, iOS
• Active Directory/Azure AD administration
• Microsoft M365 administration/management
• Different vendors DNS, DHCP, SSO management
• Hardware support – server, desktop, laptop
• Network knowledge – TCP/IP, WAN, LAN, MPLS, WiFi, NAT, proxy
• Routing/switching knowledge – Cisco, Huawei, DrayTek experience and certification valued
• Working with a range of Backup/Disaster Recovery/Business Continuity solutions – Datto and Veaam experience valued
• Monitoring systems (PRTG, Datto RMM, Auvik)
• Ticketing system – ServiceNow
• Review system and application logs, and verify completion of scheduled jobs such as backups
What next?
If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to careers.au@axiomtechnologies.com