Network Administrator – Doraville , Georgia, United States of America

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com.

Axiom Technologies is an Equal Opportunity Employer and encourages applicants from all backgrounds and genders to apply, including Aboriginal and Torres Strait Islander candidates

Roles and Responsibilities:

• Responsible for maintenance/support and monitoring of the local area network (LAN) and/or wide area network (WAN). Part of the SSB infrastructure team with the ability to communicate effectively across geographic lines.
• Troubleshoot technology-related problems that may include carrier issues, routing, switching, wireless AP and wireless controller issues, datacenter performance, packet loss, latency issues, system connectivity, and hardware failures.
• PRINCIPAL DUTIES AND RESPONSIBILITIES/KNOWLEDGE
• Supports in place network solutions to meet the business and operational objectives for business continuity solutions
• Follow standard administrative processes and procedures for supporting Production environments.
• Responsible for maintaining the appropriate life cycle for supported technologies, including technology risk, refresh, migration, and retirement.
• Analyzes network performance, modifying as needed, per documented process, to improve throughput and effectively utilize network resources.
• Maintains relationships with critical IT infrastructure service providers. Ensures appropriate tasks are managed by in place service providers
• Identifies key areas for improvement to align with department and company objectives.
• Implements break/fix solutions as needed to improve network stability and performance.
• Responsible for managing the Incident and Service Request queues for SLA driven resolution
• Participate in projects of small to medium complexity.
• Executes in-place procedures to prevent and reduce the severity of outages.
• Assists with the installation and testing of network infrastructure upgrades, working with the systems and applications teams as needed.
• Provides quality assurance for engineering designs of junior team members
• Daily review of wireless network/APs.
• Create reports and alerts for the wireless networks to be proactive in support
• Responsible for On-Call coverage
• Travel Required: +50%
• must have a valid Passport

IT Skills and Experience

• Position Requirements
• 3-5 years of data communications experience.
• 3+ years of experience in the implementation, maintenance, and troubleshooting of mid to large, complex IP-based
• networks.
• 2+ years of experience in using Network monitoring and management solutions
• 3+ years of experience in routing protocols like OSPF, BGP, HSRP, & MPLS)
• 3+ years of experience with layer-2, layer-3, and/or layer-4 network protocols and technologies (like TCP/UDP,
• ISCSI, NFS, Fiber-Channel, SMB)
• 2+ years Cisco / Meraki.
• 2+ years Wireless handheld scanners.
• Label Printers.
• Network hardware installs or replacements
• Experience with Microsoft Servers and print services

Personal Attributes:

• Excellent End-user computing skills.
• Good knowledge of Infrastructure support.
• Strong analytical and problem-solving capabilities
• Well-organized and extremely detail-oriented
• Strong customer service ethic and great communication skills, both oral and written
• Passionate about delivering quality, no matter what you are doing
• Can work both independently and in a collaborative team-oriented environment
• A self-starter, motivated to push the limits and think outside of the box
• Fondness for solutions that are simple, elegant, and effective
• Ability to work with and maintain confidential information

In-depth knowledge of:

• Windows OS (e.g., XP, Vista, Windows 7, 10)
• Microsoft Office applications
• PCLaptop hardware
• PCLaptop peripherals, including printers
• Mobile devices

  Basic knowledge of:  

• Active Directory
• Exchange
• Apple OS
• SCCM

Experience in a similar role

• 2+ years of relevant experience.

What next?

If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to careers.us@axiomtechnologies.com