Data Centre Engineer/ Network Engineer (Full-time) Irvine – California -North America

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com

We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

IT Skills and Experience

Roles & Responsibilities:-

• Work with different types of Ethernet and fiber Cables. Follow cabling standards (TIA-568
• standard) & fiber testing equipment                      
• Under break fix activities repair\replace faulty equipment and software to the applicable OEM
• recommendation, peripheral cabling (E. g patch cables used to connect wall blocks, line
• interface units, etc.)                                
• Tasks to be performed by FSO under onsite MACD’S are below                    
• Add/remove CSU/DSU                   
• Add/remove out of band access devices/modems                              
• Add a router, switch, firewall or its modules and cards (chassis-based or non-chassis
• based)                           
• Rogue device identification (tracing the cable from the switch to the end
• location)                             
• Wiping configs                   
• Use MS Visio to create applicable documentation and security and network-related knowledge
• to perform these tasks (e.g., network diagrams, CMDB data, compliance documentation, DNS
• records, Change records)                     
• Perform Site surveys (including wireless LAN site surveys) to capture all in-scope equipment and
• related peripheral Equipment located at a Site, and to ensure all Site documentation is accurate
• and up-to-date and conducted in accordance with client and OEM standards.     
• Provide support to network & security devices, un-racking, packing, installing and shipping
• equipment to multiple locations.
• Work on switches types like Access Switch, Core Switch, Server Farm Switch, Distribution Switch
• Perform RMA process
• Replacing network hardware,
• Label patch cords, 
• Un-rack defective hardware, 
• Install RMA hardware into the Rack, 
• Repatch copper and Fiber cables 
• Upgrade the hardware with JJTS standard code / IOS
• Complete UAT testing
• Ship back the old hardware
• Replace or install new network hardware
• Need to work with tools they will need to use to perform FSO work
• Screwdriver, 
• Laptop, 
• Hotspot,
• Console Cable, 
• SecureCRT or PUTTY software, 
• Working knowledge of WebEx / Skype / Teams and  AWS
• Perform troubleshooting on WAN/LAN/WLAN network/Contact Center network devices
• Perform wireless LAN survey for break-fix with proper equipment & training
• Local contact point for escalated / aged / outstanding incidents & iTASK
• Local point of contact to follow up with NOC and local vendors (e.g. Telco, cabling etc)
• Coordinate and manage communication with SDL, and J&J Network Team (e.g. incident update)
• Follow up and support on operation team open RITMs
• Support other initiatives like TLM, Capacity, Release, Problem management
• Network equipment inventory and spares management (e.g. supporting / coordinate Physical inventory count)
• Run reports from Network Tools (e.g. LogicMonitor, Netscout, Tornado, Prime etc) for Network CI as required
• Perform CSR / MACD / Project work as FSO
• Support Network team whenever & wherever required like troubleshooting, knowledge sharing, badging,
• site visits, assisting at site/remotely, mentoring resources, training and others
• Other Field Services activities as per business requirement & emergencies at all times