IT Desktop Support- Omaha, Nebraska- USA(Dispatch/On Demand Request)
Axiom Technologies
Simplify Your IT
Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website at www.axiomtechnologies.com for more information about what we do.
🛠Job Description:
We are looking for a skilled Desktop Support Engineer with 2+ years of hands-on experience to join our growing team. The ideal candidate will have strong troubleshooting skills and a solid background in providing desktop and technical support in a corporate environment.
📌 Please Note: This is a dispatch part-time role.
Responsibilities:
- Provide day-to-day desktop support for Windows and Mac environments
- Install, configure, and troubleshoot hardware and software
- Support remote users via remote desktop tools and phone
- Manage user accounts, profiles, and access permissions (Active Directory, O365)
- Assist with onboarding/offboarding of employees (equipment setup, account creation)
- Document technical procedures and update the internal knowledge base
- Coordinate with vendors for hardware/software support when needed
Requirements:
- Minimum 2+ years of experience in IT desktop support or helpdesk roles
- Strong understanding of Windows OS, Microsoft Office Suite, and basic networking
- Experience with Active Directory, remote access tools, and ticketing systems
- Good communication and customer service skills
- Ability to prioritize and manage multiple tasks efficiently
Work Conditions:
- May include shift work, on-call rotation, or weekend support depending on business needs.
- Combination of desk-based and floor support (if on-site).
What next?
If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to careers.us@axiomtechnologies.com
What next?