Full Time
Hong Kong
Posted 3 months ago
Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com.
Responsibilities:
- Responsible for ensuring that all desktop data bearing assets are managed in accordance with policies and procedures throughout the IMAC (Installs, Moves, Add and Changes) lifecycle.
- Assist Infrastructure Service Manager in the region to manage the local team whose remit will include the receipt, building, configuring, installing, moving, break-fixing and decommissioning desktop assets as well as inventory and stock management.
- Provide project management services for all Install, Move, Add and Change (IMAC) within the building and minor space reconfiguration projects.
- Provide comprehensive move coordination services to support the scheduled relocation of workspace contents and associated personal items.
- Responsible for planning, coordinating and execution of all move related activities.
- Being a Team Lead to manage the team and oversight the local operation.
- Additional Management responsibilities
- Team management
- Resource & Roster planning
- Member/joiner knowledge training
- Member/joiner performance coaching
- Process management
- Documentation
- Quality assurance & audit
- Operation management
- Ticket/email monitoring and coordination
- Point of contact for HK ISM operations
- Project coordination
- Performance management
- Reporting
- Continue Improvement
Job Requirement:
- Degree in Information Technology, Telecommunications, Electronic Communication, Information Engineering or relevant discipline.
- 15+ years or above working experience in desktop/ networking/ engineering Position.
- 5+ Years of Team leading and management experience.
- Have a passion for research new technology and be a continuous learner.
- Good analytical reasoning and problem-solving skill, self-motivated, independent and able to work under pressure.
- Good team player.
- Able to demonstrate good team leadership skills.
- Proven experience of adherence to detailed processes.
- Have a good understanding of Networks, IP addressing and Voice Infrastructure.
- Ability to identify accurately all types of desktop hardware.
- Good working knowledge of the Microsoft Office Suite.
- Good working knowledge of commonly used software packages.
- Proficient in written and spoken English and Chinese.
- Immediate availability is preferred.
What next?
If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to careers.hk@axiomtechnologie.com