Desktop Support Engineer (Dispatch /Part-Time)  – San Antonia – ,TX-USA

Axiom Technologies is a Global IT Services partner supporting medium- to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com

We are looking for a capable resource to coordinate, ranging from simple activities to more complex plans. This role will provide on-site assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

Location:  – San Antonia,TX- USA(On-site)
Contract Type: Independent Contractor / (Dispatch /Part-Time)
Start Date: Immediate
Eligibility: U.S. Citizens and Green Card Holders Preferred

About the Role
Axiom Technologies is seeking an experienced Desktop Support Engineer (Dispatch/Part-Time Role) based in San Antonio, TX, USA. This Dispatch/Part-Time, independent contractor role involves providing both on-site and remote support for end users while efficiently managing assignments and coordinating service requests.
You’ll serve as the go-to technical resource for desktop support needs, ensuring the timely resolution of IT issues and smooth coordination among field technicians and internal teams.

Key Responsibilities:

•  Provide on-site desktop and IT support for end users at the client location.
  ● Troubleshoot and resolve issues related to Windows desktops, laptops, and peripherals.
  ● Install, configure, and maintain hardware, operating systems, and enterprise software applications.
  ● Support network connectivity issues, including LAN troubleshooting.
  ● Assist with device setup, replacement, and hardware installations.
  ● Perform basic network troubleshooting using console access when required.
  ● Document service activities and communicate updates to the service delivery team.
  ● Follow client IT policies and security procedures while performing onsite tasks

Required Skills:

• ● Strong knowledge of Windows operating systems and desktop environments
• ● Experience in hardware troubleshooting and replacement
• ● Basic understanding of networking (LAN connectivity, switches, routers)
• ● Ability to diagnose and resolve desktop, printer, and peripheral issues
• ● Good communication and customer service skills
• ● Ability to work independently in onsite support environments

How to Apply

Interested candidates are invited to send their resumes to:

📧 careers.us@axiomtechnologies.com