Casual, Part Time
United Kingdom, Worcester
Posted 8 hours ago

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com.

We are looking for a capable resource to coordinate, ranging from simple activities to more complex plans. This role will provide on-site/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

Role: Desktop Support Engineer with Server Exposure

Location: Worcester, UK (On-site)

Duration: Backfill (Backfill / On-demand ticket basis)

IR35 Status: Outside IR35

Note: This is not a pure server administrator role. Desktop support is the primary responsibility.

Role Summary:
● This is a hands-on Desktop Support Engineer role with additional exposure to server and infrastructure technologies.
● The primary responsibility is daily desktop and onsite support, along with operational support for Windows Server, Hyper-V, Veeam Backup, HP Storage, and Microsoft SQL Server.

Primary Responsibilities (Desktop / Site Support):

  • Daily L1/L2 desktop and end-user support
  • Windows desktops, laptops, printers, and peripherals
  • Hardware troubleshooting, replacements, and installations
  • Onsite coordination with NOC and vendors
  • Hands-on site activities (device reset, cable plug/unplug if required)
  • Incident and request handling using ServiceNow
  • Follow ITIL and change management processes

Additional Responsibilities (Server / Infrastructure Support):

  • Windows Server operational support
  • Hyper-V / Hyper-V Cluster exposure
  • Veeam Backup monitoring and basic restore support
  • HP Storage (SAN) – operational exposure
  • Microsoft SQL Server – basic admin exposure
  • Active Directory – basic exposure
  • Support patching, firmware updates, and backup tape rotation
  • Coordinate with OEM vendors and follow the escalation matrix

Mandatory Skills (Screening Checklist):

  • Strong Desktop Support experience (Windows environment)
  • Windows Server basics
  • Hyper-V exposure
  • Veeam Backup exposure
  • ServiceNow / ITIL awareness
  • Willingness for full onsite, hands-on support

Good to Have:

  • HP Storage / SAN exposure
  • SQL Server basics
  • Data center or on-site support experience
  • Vendor / OEM coordination experience

🔐 GDPR Notice: By applying, your personal data will be handled securely in compliance with GDPR and Axiom Technologies’ privacy policies. Your profile will not be shared with any client without your prior consent.

🛡️ Equal Opportunity Statement: Axiom Technologies is an Equal Opportunity Employer. We value diversity and are committed to fostering an inclusive and discrimination-free workplace.

What next? 

If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to careers.eu@axiomtechnologies.com

Job Features

Job Category

Technical

Apply For This Job

A valid phone number is required.
A valid email address is required.