Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com.
We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
Job Summary
We are seeking a Level 2 IT Engineer to support end-user computing operations, VDI infrastructure, and application deployment in an enterprise environment. The role involves hands-on troubleshooting, system administration, and coordination with stakeholders for ongoing IT support and project activities.
Key Responsibilities
- Provide Level 2 support for laptops, desktops, and end-user devices, including hardware and software troubleshooting.
- Manage end-user accounts and Group Policy Objects (GPO).
- Install and support customized applications on user devices.
- Support and administer Citrix VDI and VMware-based VDI infrastructure.
- Manage file servers and license servers.
- Deploy and package applications using SCCM.
- Work closely with internal teams and stakeholders to support project-related activities.
Required Skills
- Strong experience in IT L2 support.
- Hands-on knowledge of Windows OS, SCCM, Citrix, and VMware.
- Good troubleshooting and communication skills.
What next?
If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to careers.eu@axiomtechnologies.com