Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com.
We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organisations desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
About the Team & Role
- This role is for a seasoned Linux & Cloud Administrator (L3/L4 Support) responsible for ensuring
24/7 availability of SAP systems within SAP ECS - environments across hyperscalers (Azure, GCP, AWS, IBM Cloud) and SAP/Customer On-prem
Data Centers. - The administrator will lead troubleshooting, Incident resolution, Request fulfilment and Problem
Management to enhance efficiency and reliability. - Experience in working independently in large scale production environments.
- Willingness to work in shifts/oncall model as per business need.
Role description
Join our multinational team as a seasoned Linux & Cloud Admin responsible for providing L3/L4
expert support Linux ( SUSE and Redhat ) and Windows OS, Hosted in hyperscaler platforms (
Azure ,GCP,AWS,IBM Cloud ) and SAP/Customer On-prem DC .
Key Responsibilities:
o Ensure 24/7 availability of SAP systems within the SAP ECS environment, responding
promptly to alerts and incidents in the Linux OS and infrastructure layers across
Hyperscalers and SAP Data Centers.
o Act as the L3/L4 escalation contact for critical production issues, strictly adhering to change
management protocols during service request execution.
o Optimize standard operating procedures by leveraging automation techniques and
implementing automation solutions to enhance platform operations, efficiency, and reliability.
o Lead continuous improvement initiatives to enhance cloud services for SAP Applications,
emphasizing scalability, security, and performance.
o Collaborate with a diverse, multinational team to deliver world-class cloud services tailored
to SAP Applications for global enterprise customers.
o Contribute to designing and implementing strategies to optimize the customer experience
and ensure compliance with service level agreements (SLAs).
WHAT YOU’LL BRING
o 8 -12 years of experience in administering Linux operating systems (Redhat / SuSe) at an
advanced level, with a strong grasp of troubleshooting and resolving complex issues.
o Cloud Platform Expertise (Azure, GCP, AWS,IBM Cloud)
o Colleagues should have good knowledge in Compute , Storage and Network in the
Hyperscaler
o Networking & Security (TCP/IP, NAT, DNS, LDAP, Firewalls)
o Experience with Containers & Kubernetes
o Knowledge on running Linux OS in the physical server.
o Demonstrated expertise in managing network services such as DNS, LDAP, and HTTP
proxies
o Hands-on experience in administering hyperscaler environments, which includes managing
compute and storage
o Hands-on experience in administering hyperscaler network infrastructure, including VPCs,
subnets, route tables, security groups, NSGs, and NAT gateways.
o Hands-on experience in administering and managing Containers and Kubernetes clusters
o Hands-on experience in tools like Nagios, Prometheus Service now
o Strong comprehension of IT security practices, particularly in OS hardening techniques.
o Proven track record in scripting languages ( PowerShell, Linux Shell, Perl, Python, Go, etc.)and adeptness with server automation tools like Ansible