Casual, Part Time
Netherlands, Veldhoven
Posted 2 months ago

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at

We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.


  • Provide first-level support and assist with troubleshooting incidents on the Siemens HiPath platform equipped with the support of the team.
  • Ability to reset/restart the Siemens HiPath platform equipment both independently and/or with remote support from the team.
  • Ability to work on patch panels and other cabling infrastructure.
  • Relocation/replacement of handsets/headsets / other endpoints.
  • Provide analysis of system logs and alarms.
  • Provide system administration activities i.e. software reconfiguration/endpoint reconfiguration.
  • Provide onsite and remote MAC requests.
  • Provide assistance with project requests

Personal Attributes:

  • Excellent End-user computing skills.
  • Good knowledge of Infrastructure support.
  • Strong analytical and problem-solving capabilities
  • Well-organized and extremely detail-oriented
  • Strong customer service ethic and great communication skills, both oral and written
  • Passionate about delivering quality no matter what you are doing
  • Can work both independently and in a collaborative team-oriented environment
  • A self-starter, motivated to push the limits and think outside of the box
  • Fondness for solutions that are simple, elegant, and effective
  • Ability to work with and maintain confidential information

In-depth knowledge of:

  • Apple OS (MAC)
  • PC/Laptop hardware
  • PC/Laptop peripherals, including printers
  • Mobile devices

  Basic knowledge of:  

  • Active Directory
  • Windows OS (e.g. XP, Vista, Windows 7, 10)
  • Microsoft Office applications
  • Exchange
  • SCCM

IT Qualifications

At least one of the following:

  • Microsoft Office Specialist (MOS) Certification
  • PC/Laptop OEM Maintenance Certification
  • CompTIA A+ Certification
  • Microsoft Certified IT Professional (MCITP) certification in the desktop area

Experience in a similar role

  • 2+ years of relevant experience.
  • Freshers and IT Students are also welcome but with IT backgrounds.
  • Ready to travel 12-18 Miles as per the requirement.
  • Freelancers can apply.

What next? 

If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to

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